Report a Security Issue


Business Name: Thermomiix
Website: https://thermomiix.com
Email: contact@thermomiix.com
Phone: +44 531 654 2318
Location: 51 Albion Rd, Bradford BD10 9QE, United Kingdom

At Thermomiix, we take the security of our website, our customers, and their data very seriously.
If you believe you’ve discovered a potential security vulnerability or issue on our site, we encourage you to report it responsibly.

Reporting Security Issues

If you believe you’ve found a security vulnerability, please do not disclose it publicly until we’ve had the opportunity to investigate and fix it.

You can report it by emailing us at:
📧 security@thermomiix.com
(If this address is unavailable, please use contact@thermomiix.com.)

When reporting a potential issue, please include as much of the following information as possible:

  • A description of the issue

  • Steps to reproduce the vulnerability (if applicable)

  • Any screenshots or evidence to help illustrate the problem

  • Your contact information for follow-up communication

We appreciate responsible disclosure and assure you that all submissions will be handled with discretion, professionalism, and respect.

What Happens Next

Once we receive your report:

  1. Our security team will investigate the issue.

  2. We may reach out for additional details if necessary.

  3. We will notify you about the status and resolution of your report once confirmed.

  4. Verified issues are prioritized and addressed as quickly as possible.

Guidelines for Responsible Disclosure

To ensure a safe and ethical process, please follow these rules:

  • Do not disclose the vulnerability publicly until it has been resolved.

  • Do not exploit or misuse the issue to access, alter, or delete data.

  • Do not perform tests that could impact other users, servers, or services.

Thank You

We greatly appreciate ethical researchers, developers, and users who help keep Thermomiix secure by reporting potential vulnerabilities responsibly.

If anything is unclear or you have special considerations, please contact us directly at:
📧 contact@thermomiix.com